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What to Expect From My Care Directory

We pride ourselves on getting to know you, your needs, expectations and concerns and us this information to find the right PCA for you.  The process is simple and our staff are always willing to go the extra mile to meet your meet your requirements.

In the event that you would like to be introduced to additional or replacement PCAs for whatever reason you can contact us and request our services to do so.

Click here for further information on what you can expect from your PCA

Your PCA has signed an agreement with My Care Directory as part of the Terms and Conditions for being an approved PCA on our database. Under these conditions your PCA has agreed to be polite, adequately presented and respectful towards you, your home and belongings. They will put your best interests first in every instance. They will promote your independence, rights, choice, dignity and freedom. Your PCA has agreed to deliver high quality care and support where possible as direct by you. They will apply their skills, knowledge and experience to each aspect of your care, at all times.